‘Your whole life is on the phone.’ Should companies like Verizon be forced to refund you the next time there’s a major outage?

‘Your whole life is on the phone.’ Should companies like Verizon be forced to refund you the next time there’s a major outage?

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‘Your whole life is on the phone.’ Should companies like Verizon be forced to refund you the next time there’s a major outage?
In the meantime, here’s how to claim the $20 credit Verizon is offering in response to this week’s service disruption.
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